Return & Refund Policy
We accept returns within 30 days of the delivery date.
To be eligible for a return, all of the following conditions must be met:
Eligibility Conditions
The item must be unused, unopened, and in the same condition as when it was received
The item must be in its original packaging, including all tags, labels, seals, and protective materials
The package must not have been opened, worn, washed, or tampered with.
Proof of purchase (order number) is required
We reserve the right to refuse any return that does not meet these conditions.
Proof of Condition
Before a return is approved, customers must provide clear photo and/or video evidence showing:
- The item is unused and unopened
- The original packaging is intact
- All tags and seals are present
If sufficient proof is not provided, the return request may be denied.
Non-Returnable Items
The following items are not eligible for return:
- Items that have been opened, used, worn, washed, or damaged
- Items without original packaging, tags, or seals
- Sale items or items marked as final sale
- Gift cards
- Items returned after the 30-day period
Return Process
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Contact us at: Starkick.Store@gmail.com within 30 days of delivery
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Include your order number and required photo/video proof
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If approved, you will receive return instructions
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Items sent back without prior approval will not be accepted
Return Shipping
Customers are responsible for return shipping costs, unless the item is defective or incorrect, in which case we will handle all costs.
We are not responsible for lost or damaged return shipments
We recommend using a trackable shipping method
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection
Approved refunds will be issued to the original payment method within 5–10 business days
Original shipping costs are non-refundable
Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within 48 hours of delivery with photo or video evidence. We will resolve the issue as quickly as possible.
Policy Abuse
We reserve the right to refuse returns or refunds in cases of suspected abuse, fraud, or violation of this policy.